Operational Utility Support
Join the Southeasts fastest growing, technology-driven leader in breakroom services.
Boasting service areas in the Carolinas and Georgia, Food Express is an affiliate of USConnect, a consortium of the industrys leading independent food service companies across the United States.
Food Express provides its corporate clients with outstanding quality fresh food meals, snacks and refreshments; paired with the industrys leading loyalty rewards program, state-of-the-art technology and consistent service we deliver unparalleled at-work food solutions.
Job Title:
Operational Support UtilityDepartment:
Drivers & AttendantsReports To:
Operations Manager FLSA Status:
Exempt
Summary:
Servicing of Vending Machines and Bistros on an established Route as coverage for an open Route or coverage for vacation or PTO.
Essential duties and responsibilities include the following:
Service a particular route or location during the absence of the regular Breakroom Service Representative and or Breakroom Services Attendant.
Perform product rotation to ensure freshness at designated client locations for vending machines and Bistros.
Remove all out of date product from location.
Accurately log all stales and damages into handheld/Ipad Provide client and customer satisfaction in every aspect of job performance.
Display a clear understanding of company policies and ability to administer as needed.
Performs routine cleaning and sanitation of vending machines and other related equipment.
Assist Operations Manager with training of all new Breakroom Service Representatives and Breakroom Service Attendants.
Always clean and neat in appearance and in company provided uniform and uniform standards.
Serves customers by understanding and resolving or forwarding all complaints.
Perform random inspections of accounts to check for cleanliness, correct use and placement of products, out of date products.
Report all machine issues to Customer Care and to Supervisor if prompt attention is needed.
Keeps Company vehicle clean and organized at all times.
Follows all operating instructions, troubleshooting breakdowns, performing preventive maintenance, scheduling repairs with Service Manager and orSupervisor.
Maintains safe operation and clean appearance by complying with organization operational policies, procedures, and standards, as well as state and local driving rules and regulations.
Other job duties as assigned.
Supervisory
Responsibilities:
N/A
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or
Experience:
High School diploma or equivalency is required.
Language Skills:
Ability to read and comprehend simple instructions, short correspondence, and memos.
.
Mathematical Skills:
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.
Reasoning Ability:
Ability to apply common sense understanding to carry out detailed but involved written or oral instructions.
Ability to deal independently with minor problems and requests from customers.
Certificates, Licenses, Registrations:
Clean Driving Record, Valid Driving License, DOT Medical CardMental and Physical Demands:
The mental and physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Frequent driving in all traffic conditions Sitting for long periods of time.
Standing for long periods of time.
Frequent bending or reaching for objects overhead may require use of step stool, ladder, or cleaning equipment.
Working with moving mechanical parts and sharp objects.
Lifting of objects up to 50 pounds.
Working around heat and steam for short periods of time.
Working around extreme cold for short periods of time.
Working in a moderately noisy environment.
Working with frequent interruptions and distractions.
Background and Drug tests are required.
Benefits include:
100% paid base Employee Medical Insurance, Buy up plan also available at a very low cost.
Dependent Health insurance Paid Vacation/Personal Time Dental/Vision Basic & Supplemental Life Insurance Short Term & Long Term Disability Accident & Critical Illness Insurance Tuition Reimbursement Scholarship program for children of employees Uniforms Food Express is an equal opportunity employer of all qualified individuals.
We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences.
PI32992327-26289-80a1fe5d1bab Recommended Skills Customer Satisfaction Customer Service Mathematics Memos Preventive Maintenance Problem Solving Estimated Salary: $20 to $28 per hour based on qualifications.
Boasting service areas in the Carolinas and Georgia, Food Express is an affiliate of USConnect, a consortium of the industrys leading independent food service companies across the United States.
Food Express provides its corporate clients with outstanding quality fresh food meals, snacks and refreshments; paired with the industrys leading loyalty rewards program, state-of-the-art technology and consistent service we deliver unparalleled at-work food solutions.
Job Title:
Operational Support UtilityDepartment:
Drivers & AttendantsReports To:
Operations Manager FLSA Status:
Exempt
Summary:
Servicing of Vending Machines and Bistros on an established Route as coverage for an open Route or coverage for vacation or PTO.
Essential duties and responsibilities include the following:
Service a particular route or location during the absence of the regular Breakroom Service Representative and or Breakroom Services Attendant.
Perform product rotation to ensure freshness at designated client locations for vending machines and Bistros.
Remove all out of date product from location.
Accurately log all stales and damages into handheld/Ipad Provide client and customer satisfaction in every aspect of job performance.
Display a clear understanding of company policies and ability to administer as needed.
Performs routine cleaning and sanitation of vending machines and other related equipment.
Assist Operations Manager with training of all new Breakroom Service Representatives and Breakroom Service Attendants.
Always clean and neat in appearance and in company provided uniform and uniform standards.
Serves customers by understanding and resolving or forwarding all complaints.
Perform random inspections of accounts to check for cleanliness, correct use and placement of products, out of date products.
Report all machine issues to Customer Care and to Supervisor if prompt attention is needed.
Keeps Company vehicle clean and organized at all times.
Follows all operating instructions, troubleshooting breakdowns, performing preventive maintenance, scheduling repairs with Service Manager and orSupervisor.
Maintains safe operation and clean appearance by complying with organization operational policies, procedures, and standards, as well as state and local driving rules and regulations.
Other job duties as assigned.
Supervisory
Responsibilities:
N/A
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or
Experience:
High School diploma or equivalency is required.
Language Skills:
Ability to read and comprehend simple instructions, short correspondence, and memos.
.
Mathematical Skills:
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.
Reasoning Ability:
Ability to apply common sense understanding to carry out detailed but involved written or oral instructions.
Ability to deal independently with minor problems and requests from customers.
Certificates, Licenses, Registrations:
Clean Driving Record, Valid Driving License, DOT Medical CardMental and Physical Demands:
The mental and physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Frequent driving in all traffic conditions Sitting for long periods of time.
Standing for long periods of time.
Frequent bending or reaching for objects overhead may require use of step stool, ladder, or cleaning equipment.
Working with moving mechanical parts and sharp objects.
Lifting of objects up to 50 pounds.
Working around heat and steam for short periods of time.
Working around extreme cold for short periods of time.
Working in a moderately noisy environment.
Working with frequent interruptions and distractions.
Background and Drug tests are required.
Benefits include:
100% paid base Employee Medical Insurance, Buy up plan also available at a very low cost.
Dependent Health insurance Paid Vacation/Personal Time Dental/Vision Basic & Supplemental Life Insurance Short Term & Long Term Disability Accident & Critical Illness Insurance Tuition Reimbursement Scholarship program for children of employees Uniforms Food Express is an equal opportunity employer of all qualified individuals.
We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences.
PI32992327-26289-80a1fe5d1bab Recommended Skills Customer Satisfaction Customer Service Mathematics Memos Preventive Maintenance Problem Solving Estimated Salary: $20 to $28 per hour based on qualifications.
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